To assist you more efficiently, we recommend browsing the “Frequently Asked Questions,” where answers to many common inquiries can be found.
About Reservations
Our restaurant operates on a strict reservation-only basis across all locations.
Please make a reservation via our website or by phone.
Reservations can be made via the internet or phone. Same-day reservations are not accepted, and we do not take reservation requests via contact forms or email.
■ How to Make a Reservation Online
Please select your desired location from the official Sushi Sakai website to make a reservation. For step-by-step instructions, refer to the TableCheck.）
◆Reservation Release Dates on Our Website
Sushi Sakai: Saturdays - 3 months in advance. Other days - 4 months in advance
Gahoujin: 3 months in advance
Zaisho: 3 months in advance
Release time: Midnight (00:00) Japan time for all locations
(Example: For a reservation at Sushi Sakai on Saturday, September 1, at 11:00 AM, reservations open on June 1 at 00:00.)
◆Availability Display on Reservation Platforms
If there are available seats, the system will display '○', and if fully booked, it will display '×'.
Please note that some seats may be reserved prior to the release time due to priority given to in-person reservations.
■ How to Book by Phone
We accept reservations by phone from 10:00 AM to 6:00 PM on business days. Support is available in Japanese, English, and Chinese. Please ensure that you provide a phone number capable of receiving SMS or a valid email address when making a reservation.
■ Accepted Credit Cards
VISA / MasterCard / JCB / American Express (AMEX) / Diners
Children’s Admission and Private Dining
■ Policy on Children’s Admission
Children who are able to enjoy a full omakase course are warmly welcome. To ensure the comfort of all our guests, we kindly ask that visitors respect and appreciate the tranquil ambiance of the restaurant. Infants and young children are permitted only for private dining reservations at Gahoujin.
■ Private Dining Conditions
Private dining reservations are accepted by phone only.（092-726-6289）
We do not accept private reservations on Saturdays.
Children who are able to enjoy the omakase course will be counted as part of the total number of guests.
Please inquire for details.
| Sushi Sakai | Gahoujin | Zaisho | |
|---|---|---|---|
| Lunch | Available | Available | Available |
| Dinner | Not Available | Available | Available |
| Group | 7–12 adults | 4–6 adults | 10–12 adults |
| Price (tax inclusive) Additional charges for drinks will apply |
The minimum price for a private reservation of the restaurant is ¥528,000 (¥44,000 × 12 guests) Regardless of the number of guests, the course fee for 12 guests will be charged. |
¥33,000 × number of course guests | The minimum price for a private reservation of the restaurant is ¥264,000 (¥22,000 × 12 guests) Regardless of the number of guests, the course fee for 12 guests will be charged. |
| Young Children | We regret that entry is not permitted. | Entry is permitted. Additionally, bringing your own food is allowed. | We regret that entry is not permitted. |
| Additional | No service fees or handling | ||
About Our Cuisine
◆Each of our locations offers a single omakase course, with the same menu for both lunch and dinner.
◆We do not provide à la carte options or separate menus for children.
◆The course is scheduled to last for approximately two hours.
■ Allergy Accommodations
We will do our best to accommodate dietary requests whenever possible. However, please note that we may be unable to fulfill certain requests, such as extensive allergies or an inability to eat raw fish, and in such cases, we may have to decline reservations even after confirmation. We kindly ask that you contact us in advance to discuss any dietary concerns.
Additional Services
◆As a general policy, we kindly ask that guests refrain from bringing their own alcohol.
◆We do not have a parking lot. Please use nearby parking facilities.
◆We can arrange a taxi for you. Please inform our staff when settling your bill.
Please note that due to traffic congestion or high demand, we may not be able to arrange a taxi on time.
■ Celebrations
We do not provide cakes, allow outside food, or offer celebratory plates.
Etiquette and Dress Code
◆Dress Code: Smart casual attire is required.
◆Fragrances: To ensure an optimal dining experience for all guests, we kindly request refraining from wearing strong perfumes or scented products.
◆Smoking: The restaurant is entirely non-smoking - including during mid-meal breaks, to preserve the dining experience for everyone.
■ Arriving Late
◆Our restaurant follows a unified start time for all guests. If you are unavoidably delayed, please make sure to contact us by phone.
◆Depending on your arrival time, the pacing and order of the dishes may be adjusted, and the number of courses served may be reduced.
◆Our restaurant operates on a full turnover system, with a designated dining time of two hours.
Please note that if you arrive late, we cannot extend your dining time.
◆If we do not receive confirmation from you within 30 minutes of your reservation time, your reservation will be considered canceled, and a 100% cancellation fee will apply.
Changes and Cancellations
■ Changes and Cancel Policies
For any changes or cancellations to your reservation, 100% of the meal charge will be applied if made within six days of your reservation date. However, this policy does not apply in cases of natural disasters or disruptions in transportation. Please contact us in such circumstances.
■ Refunds for Cancellations Outside the Fee Period
If payment has already been made, a refund will be issued to the credit card used at the time of reservation. For details regarding the refund timeline, please contact your credit card provider directly. If a refund has not been processed after one month, kindly reach out to us via our.
■ How to Cancel:
Cancellations can be made through the reservation confirmation email or by phone.
■ How to Make Changes
Changes to your reservation, including the date, time, and party size, cannot be made online. Please cancel your existing reservation using the confirmation email and make a new reservation, or contact us by phone for assistance.
Inquiry form
For email inquiries, please fill in the following form.
Our staff will reply upon confirmation.
Please check your anti-spam settings to allow our email address.
※ Replies may be delayed due to circumstances.※ Please check our private policies.
The following translation is provided for convenience only and does not modify the original Japanese version.
Sushi Sakai (hereinafter referred to as “we” “us” and “our”) define a privacy policy as following, and construct a system to protect private information.
We promote proper management and protection of all private information by strictly following applicable laws, thoroughly recognizing the importance and act for maintaining such protection.
Use of Cookies
We use Google Analytics to analyse access logs, for the purpose of improving customer experience on our website. Google Analytics stores information in a way individuals cannot be identified. Logs are managed under the privacy policy of Google LLC.
We may use third-party cookies for the purpose of serving advertisements which are sent from servers other than our own website.
Use of the third party cookies can be disabled from web browser settings.
Collection of private information
We collect private information appropriately respecting all laws and regulations.
Management of private information
We collect accurate and updated private information which is protected by proper maintenance and management of security systems, staff education and other necessary measures, to prevent unauthorised access which includes but is not limited to loss, corruption, manipulation and breach of data stored by us.
Usage of private information
We use private information for the following purposes:
Replying to customer inquiries and providing information related to such inquiries.
For the deliveries of ordered products and announcements of events, products, services related to such orders.
Prohibition of sharing private information with third parties
We safely store and manage all private information provided by our customers, and decline any request for disclosure except in the following cases:
Cases where the customer consent to the disclosure.
Cases where we release information in order to fulfil the customer’s request.
Cases where it is legally required for us to disclose such information.
Security management of private information
We enforce strict security standards to prevent leakage and loss of data, and ensure accuracy and safety of all private information.
Inquiry and Identity verification
When a customer requests to refer/revise/delete private information, we shall take a customer identity verification process before proceeding.
Observance and revision of laws and regulations
We strictly obey the Japanese law regarding private information, and shall review and improve on the policy written above in accordance.
Inquiries
Contact us below for inquiries regarding our privacy policy
Sushi Sakai
〒810-0002 Fukuoka Fukuoka-shi Chuo-ku Nishinakasu3-20 2F
Gahoujin
〒810-0002 Fukuoka Fukuoka-shi Chuo-ku Nishinakasu3-20 3F
Zaisho
〒810-0002 Fukuoka Fukuoka-shi Chuo-ku Nishinakasu3-20 2F
TEL：092-726-6289